Leadership Training Series for Businesses
Our Leadership Training Series is designed for professionals who are looking to develop new skills or take current management skills to the next level. Each session focuses on one aspect of management and includes interactive exercises and role plays. The sessions work as stand-alone offerings, but are most effective when offered as a series with each session building on the previous session(s). Whether opting for some or all of the training sessions, we strongly recommend beginning with Effective Communication. Sessions in the series include:
- Effective Communication
Effective communication is essential to achieving a collaborative, productive, and engaging work environment. Particularly in times of transition and change, the way working groups share and receive information can mean the difference between success and failure. In this training, we offer tips and strategies that will support participants in deepening their ability to communicate effectively.
- Conflict Management and Communication Styles for Workgroups
People deal with conflict in different ways. In the workplace, there is always conflict, small or big. Knowing how you deal with conflict, and carefully observing how others with whom you work deal with conflict, can be especially important to good working relationships and operational efficiency within a business setting. Topics covered in this training include: exploring different styles of conflict management and how they impact work groups; discovering what conflict styles are most difficult for individuals to deal with; and the implications of conflict management styles in your workplace.
- Preparing For and Having Difficult Conversations (1-2 sessions)
Have you ever been at work and thought to yourself, “Am I crazy or is this really not working out?” This workshop will help you identify the times when you should continue to work things out versus when you should call it quits. We will cover situations such as employee performance, manager-employee relationships, team dynamics, and conflict. This workshop offers practical skills and ideas to empower managers and employees to work through normal conflict that they will experience in the workplace and maximize their workplace team performance.
- Constructively Offering and Accepting Feedback (2 sessions)
There are two aspects to effective feedback: giving it well and receiving it in a way that makes it productive. Our first session centers on how to give good feedback. We examine the three aspects of good feedback: appreciation, coaching, and evaluation. Participants learn when and how to provide good feedback, and what responses to expect. The second session focuses on how to most constructively use feedback, even when the person providing the feedback does not do so in the most productive way.
- Strategies for Dealing with the Jerk at Work: An Introduction to Handling Difficult Behavior
Many work groups include a jerk, or two. What can you do? You can lessen the impact of the jerk’s behavior. Some strategies involve working directly with the jerk. Others focus on training and support for the jerk’s co-workers. In this session we identify specific types of problematic behavior. We then focus on how to handle this difficult behavior in the workplace. You will leave with ideas and strategies you can put into practice.
- Motivating Cross-Generational Employee Work Teams
In this session we will discuss ways to motivate and retain all employees, with a focus on younger employees, including Millennials. Employers often invest significant resources in training and developing their workforce, and ensuring that key skill sets are represented within their organizations. We will discuss strategies for retaining that investment, and how that might differ according to experience and expectation.
To learn more about our Leadership Training Series for Businesses call us today at 603.225.0477, or fill out our contact form.