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95 N. State Street | Concord, NH 03301
603.225.0477 Schedule a Mediation | Contact | Client Portal
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Need Help
DEALING WITH
Conflict or Settling Legal Disputes?
You Need Training for your team
You Need Mediation for a Legal Dispute
you need external ombuds services
You need help with a current conflict

Conflict Resolution & External Ombuds Services for Your Workplace | Mediation Solutions for Legal Disputes

LOCATED IN NEW HAMPSHIRE AND VERMONT
AND PROVIDING SERVICES VIRTUALLY ACROSS THE COUNTRY AND INTERNATIONALLY

Our team helps leaders resolve current workplace conflicts and offers training to help you and your team navigate future conflicts. Whether facilitating difficult conversations, coaching individuals through challenging dynamics, or assessing workplace culture, our goal is to foster clarity, enhance communication, and build conflict resilience.

As experienced mediators, we provide mediation and other professional alternative dispute resolution services to individuals, teams and organizations experiencing conflict.

External Ombuds

External Ombuds Services

Get confidential, independent, and impartial assistance to informally raise and resolve issues in your organization.

We provide ongoing support to resolve conflicts between individuals and to raise and address systemic organizational issues.

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Conflict Resolution Consulting

Conflict Resolution Consulting

Find the underlying causes of tension in your workplace. We’ll plan and apply a custom strategy to de-escalate and resolve your conflicts, then create a go-forward plan to ensure the results last.

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Conflict Resolution Training

Conflict Resolution Training

Improve your conflict management skills with engaging learning sessions for you and your team. Our Core Curriculum addresses communicating effectively, managing difficult conversations, employing non-defensive communication techniques, giving and receiving feedback effectively, and more.

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Mediation and Arbitration

Mediation & Alternative Dispute Resolution

Litigation can be outrageously expensive, and so too is the cost of lost productivity and the emotional toll on the people involved.

As attorneys and experienced mediators, we have long helped individuals, businesses, and non-profits successfully resolve disputes of all kinds through mediation and arbitration.

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Who Does PRISM Work With?

AS EXPERIENCED MEDIATORS AND CONFLICT RESOLUTION CONSULTANTS, WE WORK WITH LEADERS IN SMALL AND LARGE BUSINESSES, SCHOOLS, CORPORATIONS AND ORGANIZATIONS.

THESE ARE JUST A FEW TYPES OF BUSINESSES THAT WE HAVE WORKED WITH:

Hospital icon Healthcare
Microscope icon Biotech
Factory icon Manufacturing
Government icon Public Administration
Education icon Higher Education
Construction Mediation Construction

Why Should You Work With PRISM?

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Experience to Make
an Impact

Woman shaking hands with man over desk.

Experience to Make an Impact

Each member of our team has decades of alternative dispute resolution and mediation experience.

We’ve implemented conflict resolution strategies for business clients large and small in a wide variety of industries.

We also help lawyers and their clients resolve legal disputes through mediation and arbitration.

Business meeting.

Services Tailored
to You

Business meeting.

Services Tailored to You

When we start working with a new client as Ombuds and Conflict Resolution Consultants, we interview team members and key stakeholders to get a picture of the culture and challenges.

As Mediators, we help individuals and businesses move through conflict while maintaining important connections and supporting effective communication.

We tailor our approach to meet each client’s specific needs and deliver the most relevant services for long-lasting positive results.

Image of man speaking to client.

Continued Guidance
as You Grow

Image of man speaking to client.

Continued Guidance as You Grow

Our team forms strong relationships with our clients.

Many of our clients return time and time again as their workforce develops, dynamics shift, and they face new challenges.

Working through disputes can often come with intense emotions and stress. At PRISM, we guide clients through conflict with care, helping to preserve relationships and fostering healthy and constructive communication.

Our Conflict Resolution Strategies Have Been Effective Time After Time

JUST SEE WHAT OUR CLIENTS HAVE TO SAY…..

Lauren helped me navigate a very difficult scenario as I began a new role managing a team that had expectations that were misaligned with the needs of the company. Her guidance and coaching gave me the tools I needed to develop a strong team that held trust and collaboration as the guiding principles. The result was a very successful team that I am incredibly proud of!

Vice President, Investor Relations

We had a multi-million dollar collaborative project across multiple countries that required navigating different cultures and communication styles as well as personalities which was really difficult. I found PRISM during a moment of absolute despair… The success of this project and our group’s ability to work together have completely hinged on PRISM’s expert coaching.

Surgeon/PI

We worked with Lauren to help us resolve a brewing conflict between 3 co-founders at our AI and data startup. Lauren’s process gave us just that. Without taking any sides, Lauren honed in very quickly on helping each of us figure out what we wanted and where that did and did not overlap.  This laid the foundation for us to decide whether we should continue working together or not.

CEO and Founder of AI/Tech Company

We have rolled this philosophy out beyond our leadership team and have included our front-line team members. This has led to a decrease in the number of issues that are escalated to leadership and an increase in issues that are resolved in the moment between the two parties.

 

Chief Medical Director, Hospital
See All Client Testimonials

The PRISM Team Helps Resolve Conflicts

Every workplace has unique organizational challenges. The PRISM team helps groups identify and address these challenges to increase team effectiveness.

We help clients restore effective communication and productivity to work groups so that conflict doesn’t create an irreparable rift in your organization.

Mediation is a voluntary and confidential process. We assist parties in finding creative resolutions that allow the parties to design their own outcome to a dispute and avoid further litigation.

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Conflict Resolution News & Insights

PLEASE CHECK OUT OUR BLOG FOR THE LATEST RESEARCH AND TIPS FOR MANAGING CONFLICT AT WORK.

Minimize Conflict.
Maximize Results.

You Want Training for your team
You Want Mediation for a Legal Dispute
You Want External Ombuds Services
You Want Help With a Current Conflict