Image of office team meeting around a table.
About Us

We Help Resolve Conflicts and Restore a Healthy Work Environment

Melinda Gehris and Lauren Girard Adams


We started our mediation practice, Hess Gehris Solutions, in 2008, focusing on mediating civil, probate, and professional disputes. Over time, we found that we could make a bigger impact for our professional clients with an informal approach to resolving workplace conflicts.

There was a need for an external ombuds service to help businesses with limited HR resources address conflicts in real time. In December 2019, we founded PRISM Conflict Solutions to focus specifically on fulfilling that need.

our role


Our team exists to help yours thrive. We’re an external team of conflict resolution experts that you can call upon for informal, independent, and impartial assistance to resolve conflicts and improve team communication.

An outside perspective, like ours, is useful for several reasons. First, we come in without any bias towards anyone in your organization. Second, we can ask difficult questions and get to the source of an issue without risking workplace relationships that may have been under stress if the issue were addressed by an internal manager.

The Foundation of PRISM Conflict Solutions

Our team is guided by our core principles. They tell the story of how we interact with our clients to improve their work environments.



Our firm was founded with a specific goal of helping organizational leaders resolve conflict informally to preserve the health of your work environment.



Each PRISM team member has a track record of successfully managing conflict and building constructive workplace dynamics so you can count on us as your trusted partner.



We help leaders and individual contributors understand how their actions and choices impact the team and organization. Then we provide tools and strategies for them to align their actions with team and organizational values and goals.



We create long-lasting solutions by creating systems and processes for leaders and their teams to model their core values and improve the employee experience for all contributors.



Above all, we are passionate about managing conflict in order to improve workplace experiences so our clients can focus on work that is meaningful to them.

Who Will Be Working With You?

The most important element of conflict resolution is the human one. We have a small, experienced team of conflict resolution experts who build lasting relationships with our clients. We’ve connected with hundreds of clients and instilled positive changes at workplaces across New England and beyond. Meet our team!