We started our mediation practice, Hess Gehris Solutions, in 2008, focusing on mediating civil, probate, and professional disputes. Over time, we found that we could make a bigger impact for our professional clients with an informal approach to resolving workplace conflicts.
There was a need for an external ombuds service to help businesses with limited HR resources address conflicts in real time. In December 2019, we founded PRISM Conflict Solutions to focus specifically on fulfilling that need.
OUR ROLE FOR YOUR ORGANIZATION
Our team exists to help yours thrive. We’re an external team of conflict resolution experts that you can call upon for informal, independent, and impartial assistance to resolve conflicts and improve team communication.
An outside perspective, like ours, is useful for several reasons. First, we come in without any bias towards anyone in your organization. Second, we can ask difficult questions and get to the source of an issue without risking workplace relationships that may have been under stress if the issue were addressed by an internal manager.